Business Analyst Full Time

2+ year contract at prestigious utilities company’s downtown Milwaukee location. $36/hr + single or family health insurance. Are you detail-oriented and good at providing a “fresh set of eyes”? This is a challenging role that integrates Executive Assistance with Process Improvement, and having this gig on your resume will significantly enhance your future marketability!

The Business Analyst provides support for the business-centric Customer Services Dept Project Management Office identifying areas/potential projects where process redesign/improvement can impact customer satisfaction, efficiency, quality, and profitability


  • Ensure issues are identified, tracked, reported on, and resolved in a timely manner
    Assist in the ongoing implementation of our strategy to develop strong/consistent dept.-wide business analysis capabilities
  • Ensure proper use of forms/templates/tools that support business processes and project related initiatives
  • Work in cross-functional team activities related to daily operations. process communications and improvement
  • Support development of executive presentations
  • Support/track project/operation issues and risks from a daily operations perspective
  • Perform special investigations and projects to improve and standardize on processes and practices within daily operations
  • Maintain Portfolio Scorecard updates for each assigned project
  • Support IT Work Request review and prioritization process
  • Monitor and guide work requests through process; ensure appropriate level of requirements detail for developing IT estimate of work
  • Prepare agenda, supporting documents and meeting notes for meetings attended
  • Support CS PMO manager in his role as facilitator of the CS Portfolio Review Board


  • Bachelor’s Degree in Business Administration or related field preferred.
  • Certification in Business Analysis (PBA, PMI, ECBA, CCBA, CBAP) required.
  • 3-5 years’ experience in a Business Analyst role.
  • Experience working within a business-centric Project Management Office is a plus
  • MS Office Suite proficiency is required.

Email resume to rconard@fsnw.com

Candidates requiring H-1B visa sponsorship will not be considered for this position.

Job Overview

  • Date Posted: Posted 1 week ago
  • Expiration date: July 31, 2018
  • Location: Milwaukee, WI
  • Job Title: Business Analyst
  • Salary: $36/hr
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